Monday, November 10, 2008
MS Rep: Fall update will be big trouble
A trusted source working as a customer service rep for Microsoft has revealed that there will be some bad drama when the Xbox 360's Fall update hits on November 19th. He says the update could bring the dreaded "three red lights of death" issue roaring back to life.
The rep said that there has always been an influx of calls from owners of bricked Xbox 360s after every major Xbox 360 software update. Most of the complaints come from owners of launch consoles.
"The slick move by Microsoft here is that it's releasing the update on the 19th, just a couple of days after the extended warranty period for launch Xbox 360s end. The owners of these units are headed for some pretty tense times in the weeks to come,"" he said.
He adds "Our department is bracing itself from irrate callers after the update is released. I'm bringing some aspirin to work this holiday season," he adds.
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